| Survey
Number : 45 |
| Submitted
By : |
vmms.vn
|
Dated
: |
2/1/2009
|
|
 |
Number
of servers : |
4
|
 |
Number
of hosted domains
: |
1000
|
 |
Server
configuration : |
Windows Server 2003 R2, Remote server for Mail Enable Pro and MS DNS, Mdemon 10.x, IIS, .NET 1.x, 2.x, 3.x, MSSQL, MySQL,
|
 |
Starting
using Control Panel
: |
2007
|
 |
Control
Panel version : |
7.x
|
 |
Control
Panel URL : |
[Not Provided]
|
 |
Saving
after started using
Control Panel : |
Yes
|
 |
Increase
in client base : |
Yes
|
 |
Satisfaction
level : |
Since we installed HC, we hardly have to do any technical support, because the trouble ticket is so brilliant and due to the sheer amount of features you can administer from the HC interface and the online help, we didnt get clients ringing up asking for support half as much as we used to. Over the last year it has probably saved us around £3,000 in employee time alone
|
 |
Value
added package : |
Yes
|
|
| Top |
| |
| Survey
Number : 44 |
|
|
 |
Number
of servers : |
3
|
 |
Number
of hosted domains
: |
65
|
 |
Server
configuration : |
Mono Socket Xeon with 2Gb ram
|
 |
Starting
using Control Panel
: |
December2008
|
 |
Control
Panel version : |
HC7
|
 |
Control
Panel URL : |
[Not Provided]
|
 |
Saving
after started using
Control Panel : |
Yes, it actually gives more timne to do marketing as we work in a specialist market segment. We expect our turnover and profits to increase beyond expectation.
|
 |
Increase
in client base : |
It has not yet but watch this space!
|
 |
Satisfaction
level : |
We had teething problems in the beginning, but now that the HC7 is up and running it is a really pleasure not having to be subjected to the inadequacies of plesk. HC7 gives us everything that we need. The support staff at HC7 is of the best ever encountered.
|
 |
Value
added package : |
What has come about is that the money spent on HC7 will show a ROI within 2 months. This will bring about a massive reduction in operating costs and making more time available for marketing
|
|
| Top |
| |
| Survey
Number : 43 |
|
|
 |
Number
of servers : |
3
|
 |
Number
of hosted domains
: |
950
|
 |
Server
configuration : |
Xeon dual core, 4 GB RAM on each server
|
 |
Starting
using Control Panel
: |
2004
|
 |
Control
Panel version : |
HC 7
|
 |
Control
Panel URL : |
http://panel.hostnex.net
|
 |
Saving
after started using
Control Panel : |
It has reduced our work more then 90%
|
 |
Increase
in client base : |
Yes HC has helped us alot to increase our clientage more then double.
|
 |
Satisfaction
level : |
Fully satisfied
|
 |
Value
added package : |
Yes , One of them is Click and Install Applications that have helped us alot.. Manually these applications need atleast 2 days just to make them working on 1 website.
|
|
| Top |
| |
| Survey
Number : 42 |
|
|
 |
Number
of servers : |
2
|
 |
Number
of hosted domains
: |
10
|
 |
Server
configuration : |
Dell
|
 |
Starting
using Control Panel
: |
Last year
|
 |
Control
Panel version : |
Last version
|
 |
Control
Panel URL : |
private
|
 |
Saving
after started using
Control Panel : |
yes, 10 hours a week.
|
 |
Increase
in client base : |
No comments
|
 |
Satisfaction
level : |
Real statisfid. Great product!
|
 |
Value
added package : |
No comments
|
|
| Top |
| |
| Survey
Number : 41 |
|
|
 |
Number
of servers : |
125
|
 |
Number
of hosted domains
: |
750
|
 |
Server
configuration : |
825
|
 |
Starting
using Control Panel
: |
1/1/1996
|
 |
Control
Panel version : |
windows95
|
 |
Control
Panel URL : |
www.pritilata.com
|
 |
Saving
after started using
Control Panel : |
best and faster
|
 |
Increase
in client base : |
yes very large
|
 |
Satisfaction
level : |
best
|
 |
Value
added package : |
I don`t think so.
|
|
| Top |
| |
| Survey
Number : 40 |
|
|
 |
Number
of servers : |
3
|
 |
Number
of hosted domains
: |
110
|
 |
Server
configuration : |
Dual 1GB Xeon Processors, 1GB memory
Rackmount SCSI Raid Drawer
Rackmount Ethernet Remote Reboot
Rackmount Linux Hardware Firewall
Rackmount VPN
Rackmount KVM
Rackmount Cisco Fasthub
|
 |
Starting
using Control Panel
: |
January 2005
|
 |
Control
Panel version : |
6.1, Hotfix 1.7
|
 |
Control
Panel URL : |
https://www.acteca.com
|
 |
Saving
after started using
Control Panel : |
Mostly Unknown.
We just launched last month.
I will however say, it saved us from manually creating the accounts, which is time consuming.
|
 |
Increase
in client base : |
Unknown.
We launched last month.
I know it will attract more in the future.
|
 |
Satisfaction
level : |
We are very satisfied, as we are completely independent of any hosting companies, and own our own on site servers, hence we do all our own tech support. The trouble ticket system, remote server integration, control panel, etc is amazing, and surpasses the other automation software.
|
 |
Value
added package : |
Unknown.
We are thinking it will be.
Now if we can only finish our web site...
|
|
| Top |
| |
| Survey
Number : 39 |
|
|
 |
Number
of servers : |
30
|
 |
Number
of hosted domains
: |
3000
|
 |
Server
configuration : |
Windows 2003, variable setups available from virtual to dedicated.
|
 |
Starting
using Control Panel
: |
2003
|
 |
Control
Panel version : |
variable
|
 |
Control
Panel URL : |
variable
|
 |
Saving
after started using
Control Panel : |
Definitely yes on both accounts.
|
 |
Increase
in client base : |
Yes.
|
 |
Satisfaction
level : |
Extremely. As a host that stresses quality over quantity, which we've found is too rare, hosting controller delivers the stability and power a site needs on NT. We've used many other packages including HELM, and HELM seems to bog down. HController isn't at intuative at first, but once you get past the rough edges its simply better. Its all we install now.
|
 |
Value
added package : |
HC does seem to handle Cold Fusion, .NET and SQL better than other packages, simplifying things for server building.
|
|
| Top |
| |
| Survey
Number : 38 |
|
|
 |
Number
of servers : |
7
|
 |
Number
of hosted domains
: |
730
|
 |
Server
configuration : |
All of our servers are Compaq proliants with XEON processors running windows 2003, including raid 5 disk arrays and multiple gigs of ram.
|
 |
Starting
using Control Panel
: |
2003
|
 |
Control
Panel version : |
V6.1 hotfix 1.4
|
 |
Control
Panel URL : |
http://www.fishpick.com/elink/
|
 |
Saving
after started using
Control Panel : |
I can tell you that we have reduced our setup, administration and support time by as much as 30%. This means we can spend more time trying to earn new customers.
|
 |
Increase
in client base : |
We believe that HC has helped us increase our base by 25% if not more.
|
 |
Satisfaction
level : |
We have been very satisfied using this product. We find that support has been terrific and over the time we have used this when we think of a feature that may benefit this product HC has always been open to taking suggestions on how to make their product even better than it already is.
|
 |
Value
added package : |
There have been many features that we were unable to provide because of the amount of time it took to set them up. Now we can provide some of these with no setup required by us. It is fantastic!
|
|
| Top |
| |
| Survey
Number : 37 |
|
|
 |
Number
of servers : |
3
|
 |
Number
of hosted domains
: |
340
|
 |
Server
configuration : |
Windows Server 2003, Remote server for Mail Enable Pro and MS DNS.
|
 |
Starting
using Control Panel
: |
October 1st, 2004
|
 |
Control
Panel version : |
6.1
|
 |
Control
Panel URL : |
www.polarisp.no/admin
|
 |
Saving
after started using
Control Panel : |
20 to 30 %.
|
 |
Increase
in client base : |
-
|
 |
Satisfaction
level : |
We have been very satisfied by the complete automation.
|
 |
Value
added package : |
[Not Provided]
|
|
| Top |
| |
| Survey
Number : 36 |
|
|
 |
Number
of servers : |
10
|
 |
Number
of hosted domains
: |
2000
|
 |
Server
configuration : |
Windows 2003 Dual 2.4 Xeon Hosting Servers
Dedicated Imail Servers P4 2.8
Dedicated mySQL Server P4 2.8
Dedicated MS SQL Servers P4 2.8
|
 |
Starting
using Control Panel
: |
2001
|
 |
Control
Panel version : |
6.1
|
 |
Control
Panel URL : |
na
|
 |
Saving
after started using
Control Panel : |
HostingController has given our staff time to work with our reseller clients and has given them the freedom to take control of there complete hosting operation.
|
 |
Increase
in client base : |
N/A
|
 |
Satisfaction
level : |
We have been very satisfied by the complete automation and branding options that HostingController offers our Reseller clients. Our clients could not be as successful with any other control panel on the market today.
|
 |
Value
added package : |
Yes, The MS SQL, MySQL, and ASP.NET automation has saved allot of time and given us the freedom to work one on one with our reseller clients.
|
|
| Top |
| |
| Survey
Number : 35 |
| Submitted
By : |
2-it.nl
|
Dated
: |
3/7/2004
|
|
 |
Number
of servers : |
4
|
 |
Number
of hosted domains
: |
220
|
 |
Server
configuration : |
Windows 2003, Linux, Linux, Windows 2003, MySQL, Mail Enable Pro, DNS, SQL
Xeon Machines
|
 |
Starting
using Control Panel
: |
10 days ago
|
 |
Control
Panel version : |
V6 hotfix 1.5
|
 |
Control
Panel URL : |
just testing at this moment
|
 |
Saving
after started using
Control Panel : |
Yes, don't know right now
|
 |
Increase
in client base : |
No
|
 |
Satisfaction
level : |
Tested some other produkts like helm, and this(Hosting Controller) is the one we are going to take, its nice, fast, SQL, MySQl, etc included
|
 |
Value
added package : |
No
|
|
| Top |
| |
| Survey
Number : 34 |
|
|
 |
Number
of servers : |
1
|
 |
Number
of hosted domains
: |
15
|
 |
Server
configuration : |
W2k w3k Apache Red hat
|
 |
Starting
using Control Panel
: |
06-12-03
|
 |
Control
Panel version : |
HC6
|
 |
Control
Panel URL : |
http://www.overdoghosting.com/control
|
 |
Saving
after started using
Control Panel : |
Yes the overall tasking required to run the web servers is less time consuming
|
 |
Increase
in client base : |
Yes
|
 |
Satisfaction
level : |
Hc has been excellent there support has been outstanding!
|
 |
Value
added package : |
Yes
|
|
| Top |
| |
| Survey
Number : 33 |
|
|
 |
Number
of servers : |
100+
|
 |
Number
of hosted domains
: |
1 million
|
 |
Server
configuration : |
Dell P4 3.2Ghz - Windows 2003
|
 |
Starting
using Control Panel
: |
1 Year ago.
|
 |
Control
Panel version : |
Latest. Always
|
 |
Control
Panel URL : |
http://www.genesis-hosting.com/admin
|
 |
Saving
after started using
Control Panel : |
Since we installed HC, we hardly have to do any technical support, because the trouble ticket is so brilliant and due to the sheer amount of features you can administer from the HC interface and the online help, we didnt get clients ringing up asking for support half as much as we used to. Over the last year it has probably saved us around £30,000 in employee time alone.
|
 |
Increase
in client base : |
After we installed hosting controller we noticed an increase in the number of orders (about 20%), and we could offer reseller packages due to the great configuration of Hosting controller.
|
 |
Satisfaction
level : |
Hosting Controller, is the best piece of hosting software on the market. We reccomend it to all our clients.
|
 |
Value
added package : |
Our feature list was miniscule, after we installed HC we could offer advanced features such as Custom error pages, dns management etc. Before HC our list was about 20 features at a push, now its over 50 atleast. http://www.genesis-hosting.com shows some of the 50
|
|
| Top |
| |
| Survey
Number : 32 |
|
|
 |
Number
of servers : |
20+
|
 |
Number
of hosted domains
: |
2000+
|
 |
Server
configuration : |
Dell P4 3.2Ghz - Windows 2000, Windows 2003
|
 |
Starting
using Control Panel
: |
Version 1.1
|
 |
Control
Panel version : |
6.1
|
 |
Control
Panel URL : |
www.hostvox.com/cp
|
 |
Saving
after started using
Control Panel : |
Yes or course! I would say it saves 10 - 15min on every new sign up.
|
 |
Increase
in client base : |
Too early to tell as we just installed it a few weeks ago.
|
 |
Satisfaction
level : |
So far Very happy. HC Support has taken care of every problem so far! We used to use Command Matrix, Hosting Controller is so much better and much easier for our customers to admin their accounts..
|
 |
Value
added package : |
[Not Provided]
|
|
| Top |
| |
| Survey
Number : 31 |
|
|
 |
Number
of servers : |
2
|
 |
Number
of hosted domains
: |
50
|
 |
Server
configuration : |
Windows 2000 Machines with sql2000 1ghz pentium3 processors
|
 |
Starting
using Control Panel
: |
One Year ago
|
 |
Control
Panel version : |
HC 2002 build 3
|
 |
Control
Panel URL : |
https://secure.expresssystems.com/signup/hosting
|
 |
Saving
after started using
Control Panel : |
Hosting Controller has already saved us thousands, your billing, statistical and quota software alone would have
cost us thousands, not to mention the time saved on implementation. We saved at least $15000 on implementation and Software.
|
 |
Increase
in client base : |
Last year at this time we had one customer, we now host over 50 domains on each server.
|
 |
Satisfaction
level : |
This is the most comprehensive and complete software we have ever used, your hard work shows and is appreciated. Your Support is unmatched. The software industry needs to take example from an outstanding company. My hats off to you and your Software.
|
 |
Value
added package : |
Yes without a doubt. The software is so well designed , you can even run your business right out of your Kitchen.
|
|
| Top |
| |
| Survey
Number : 30 |
|
|
 |
Number
of servers : |
2
|
 |
Number
of hosted domains
: |
200
|
 |
Server
configuration : |
Windows 2000
|
 |
Starting
using Control Panel
: |
Version 1.3
|
 |
Control
Panel version : |
2002 SP4
|
 |
Control
Panel URL : |
http://www.friendlyuser.net/admin/
|
 |
Saving
after started using
Control Panel : |
I can not honestly say that it has saved time, as with each new release, new bugs or issues arrise. When it works it works great.
|
 |
Increase
in client base : |
No, We do not push hosting, but wanted something web-based
|
 |
Satisfaction
level : |
Very satisified
|
 |
Value
added package : |
Yes. The product overall has eased the provisioning process dramatically. There is still work to be done, but I am confident that the Hosting Controller team will come through.
|
|
| Top |
| |
| Survey
Number : 29 |
|
|
 |
Number
of servers : |
25
|
 |
Number
of hosted domains
: |
2000
|
 |
Server
configuration : |
Windows 2000, sql server, mysql, php, cold fusion
|
 |
Starting
using Control Panel
: |
2001
|
 |
Control
Panel version : |
sp4
|
 |
Control
Panel URL : |
http://www.digitaloutrage.com/admin
|
 |
Saving
after started using
Control Panel : |
Hosting controller helped us streamline our administration, billing and customer service process. Hosting controller has saved us $1000s in valuable employee time and allowed us to expand our business.
|
 |
Increase
in client base : |
Yes, our customer base has increased by at least 10% just by using hosting controller.
|
 |
Satisfaction
level : |
extremely satisfied
|
 |
Value
added package : |
We were able to push our Windows hosting to our main hosting platform as we wanted to with the help of Hosting Controller.
|
|
| Top |
| |
| Survey
Number : 28 |
|
|
 |
Number
of servers : |
16
|
 |
Number
of hosted domains
: |
100+
|
 |
Server
configuration : |
Windows2000 Advanced Server, Separate Mail/DNS/Web/Database Servers
|
 |
Starting
using Control Panel
: |
Nov.1.2002
|
 |
Control
Panel version : |
2002SP3
|
 |
Control
Panel URL : |
[ hidden ]
|
 |
Saving
after started using
Control Panel : |
Absolutely. Much of the time savings has been in the remote management functions.
|
 |
Increase
in client base : |
Yes. We moved a technician to sales because of the lowered tech requirements. Adding 10-15 a day because of new marketing efforts.
|
 |
Satisfaction
level : |
Excellent Product. Has allowed us to automate serveral time consuming tasks. We've been able to focus on marketing our services rather than maintaining our services.
|
 |
Value
added package : |
Yes.
|
|
| Top |
| |
| Survey
Number : 27 |
|
|
 |
Number
of servers : |
6
|
 |
Number
of hosted domains
: |
150
|
 |
Server
configuration : |
Windows 2000, IIS ASP SQL
|
 |
Starting
using Control Panel
: |
December 2002
|
 |
Control
Panel version : |
2002 Build 3 SP3
|
 |
Control
Panel URL : |
http://216.116.126.225:8077/hosting/default.asp
|
 |
Saving
after started using
Control Panel : |
Greatly. This eleminates a lot o data entry and has good security policies. This has saved us many man hours.
|
 |
Increase
in client base : |
Too soon to tell... our impression is it has great potential to by streamlining the administration process.
|
 |
Satisfaction
level : |
On a scal of 1 to 10 - this is a 9. This product may not be perfect, but the people and the support are exceptional.
|
 |
Value
added package : |
No, but it gave us the additional confidence we needed to go after more clients and increase our business.
|
|
| Top |
| |
| Survey
Number : 26 |
|
|
 |
Number
of servers : |
12
|
 |
Number
of hosted domains
: |
1400
|
 |
Server
configuration : |
Windows 2000 Servers, JRUN (JSP), Coldfusion, ASP.NET, ASP and components.
|
 |
Starting
using Control Panel
: |
2 years.
|
 |
Control
Panel version : |
2002
|
 |
Control
Panel URL : |
http://www.hosting4usa.com/hosting.asp?inc=cp
|
 |
Saving
after started using
Control Panel : |
Yes, about $1000/month.
|
 |
Increase
in client base : |
Yes, from 200 to 1400... in 1 year.
|
 |
Satisfaction
level : |
They dont stop developing. Very satisfied.
|
 |
Value
added package : |
Yes.
|
|
| Top |
| |
| Survey
Number : 25 |
|
|
 |
Number
of servers : |
2
|
 |
Number
of hosted domains
: |
20
|
 |
Server
configuration : |
win 2000,mail server,sql server,iis server,
|
 |
Starting
using Control Panel
: |
2002
|
 |
Control
Panel version : |
2002sp1
|
 |
Control
Panel URL : |
www.hostingcontroller.com
|
 |
Saving
after started using
Control Panel : |
yes oofcourse
|
 |
Increase
in client base : |
too much
|
 |
Satisfaction
level : |
very fine
|
 |
Value
added package : |
my problem is that when i installing this hc, it is give eror like(unable to create registry values,please check your registry permission o solve the process, the installer will now abort ,)error code: 2147024891
|
|
| Top |
| |
| Survey
Number : 24 |
|
|
 |
Number
of servers : |
1
|
 |
Number
of hosted domains
: |
250
|
 |
Server
configuration : |
Windows 2000 Server
PIII 900
1024MB Ram
2x18gb SCSI HDD (Raid 0 Mirror)
Raid 0 Controller
|
 |
Starting
using Control Panel
: |
Appx. 2 Years
|
 |
Control
Panel version : |
HC 2002
|
 |
Control
Panel URL : |
[ hidden ]
|
 |
Saving
after started using
Control Panel : |
Unsure. HC was installed from the first day of server use. Appx. 2-3 hours per day based on past experiance.
|
 |
Increase
in client base : |
No.
|
 |
Satisfaction
level : |
Reasonably. Unforgunatly due to the instability of windows, hosting controller does not prove to be as successful as other products such as Plesk.
|
 |
Value
added package : |
Probably but have not yet.
|
|
| Top |
| |
| Survey
Number : 23 |
|
|
 |
Number
of servers : |
10
|
 |
Number
of hosted domains
: |
5400
|
 |
Server
configuration : |
Dual Intel Pentium III 1 ghz, 40 GB Harddisk (RAID), 1 GB RAM
|
 |
Starting
using Control Panel
: |
since Oct 2001
|
 |
Control
Panel version : |
HC 2002
|
 |
Control
Panel URL : |
[ hidden ]
|
 |
Saving
after started using
Control Panel : |
HC saved us a lot of time. Like we said it is very easy to manage and it's very stable. HC saved us more then 1600 hours because in the past we always added every hosting account manuelly.
HC also reduced other costs. With the new version we can use the free mailserver of HC.
|
 |
Increase
in client base : |
Our client base increased for Windows hosting due to HC with about 20% .
|
 |
Satisfaction
level : |
Thanks to HC we can easily manage all our domains. The support that HC gives us is superior. They will help you at any time. There's is always a friendly and professional person to help us. The support is an extra value to the software and we consider it as one of the most important issue.
|
 |
Value
added package : |
Yes, we can offer more possibilities to all our windows account because now we can add an account quickly. We have more time to do other things like research of new technologies.
|
|
| Top |
| |
| Survey
Number : 22 |
|
|
 |
Number
of servers : |
1
|
 |
Number
of hosted domains
: |
20, 4 paid
|
 |
Server
configuration : |
Pentium III 1Ghz, 2x 36Gb HD (mirrored config), Windows 2000 Server,
|
 |
Starting
using Control Panel
: |
04/2002
|
 |
Control
Panel version : |
2002 SR2 SP1
|
 |
Control
Panel URL : |
http://www.triservers.com.br/admin
|
 |
Saving
after started using
Control Panel : |
It saved me about $100 monthly, the cost of hiring a personal slave to do the dirty work.
|
 |
Increase
in client base : |
No it didn't. All the few customers I got were by mouth and the control panel option didn't have any influence.
|
 |
Satisfaction
level : |
I am very satisfied, but it could be better if not hung/timingout so many times when doing some tasks...
|
 |
Value
added package : |
Yes, as the users could then manage some aspects we had to charge high because it took much time to do (addins MSSQL databases, DSNs,
|
|
| Top |
| |
| Survey
Number : 21 |
|
|
 |
Number
of servers : |
2
|
 |
Number
of hosted domains
: |
60
|
 |
Server
configuration : |
Pentium 4 IBM
|
 |
Starting
using Control Panel
: |
2 months
|
 |
Control
Panel version : |
Build beta 2
|
 |
Control
Panel URL : |
[ hidden ]
|
 |
Saving
after started using
Control Panel : |
saved my time
|
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Increase
in client base : |
don`t think so
|
 |
Satisfaction
level : |
I am satsified from the support of Hosting Controller .They are very helpful .always available
|
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Value
added package : |
Don`t use new values
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| Top |
| |
| Survey
Number : 20 |
|
|
 |
Number
of servers : |
2
|
 |
Number
of hosted domains
: |
150
|
 |
Server
configuration : |
IBM, Windows 2000, IIS 5
|
 |
Starting
using Control Panel
: |
About 3 months ago
|
 |
Control
Panel version : |
v2002 at the moment
|
 |
Control
Panel URL : |
http://www.mega-stream.com/admin
|
 |
Saving
after started using
Control Panel : |
Yes, it has saved me alot in terms of time.
|
 |
Increase
in client base : |
I installed it straight away so i dont know.
|
 |
Satisfaction
level : |
The product is generally good and saves time, but features are still somewhat buggy.
|
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Value
added package : |
I have not fully tested the v2002 yet as it is not working, but hopefully the plans will work and allow for better control.
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| Top |
| |
| Survey
Number : 19 |
|
|
 |
Number
of servers : |
1
|
 |
Number
of hosted domains
: |
40
|
 |
Server
configuration : |
P3 1.4GHZ, 1GB Ram Dual 80GB Hard Drivers. Hardware mirror. Windows 2000 Server
|
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Starting
using Control Panel
: |
09/2000
|
 |
Control
Panel version : |
2002
|
 |
Control
Panel URL : |
[ hidden ]
|
 |
Saving
after started using
Control Panel : |
1000.00 per week
|
 |
Increase
in client base : |
Yes, by 50 %
|
 |
Satisfaction
level : |
Very Satisfied
|
 |
Value
added package : |
Yes
|
|
| Top |
| |
| Survey
Number : 18 |
|
|
 |
Number
of servers : |
5
|
 |
Number
of hosted domains
: |
80
|
 |
Server
configuration : |
Win2K on all servers. Merak Mail Server on local and Cold Fusion, SQL 7, com, php, custom dlls on remote servers.
|
 |
Starting
using Control Panel
: |
2000
|
 |
Control
Panel version : |
2002SP1
|
 |
Control
Panel URL : |
http://www.hostui.com
|
 |
Saving
after started using
Control Panel : |
We couldn't even move away from our vendors because of our inability to provide a self-service control panel.
|
 |
Increase
in client base : |
My client base has grown largely because of our confidence that we could handle the support. HC has not "delivered" any new business, however, it has made it possible for us to sell more agresivly than ever before.
|
 |
Satisfaction
level : |
Way beond satisfied. This product has been making money for us since version 1.4.1
|
 |
Value
added package : |
SQL Server - Major wish list for us is Exchange Server support through HC.
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| Top |
| |
| Survey
Number : 17 |
|
|
 |
Number
of servers : |
100+
|
 |
Number
of hosted domains
: |
5,000+
|
 |
Server
configuration : |
Windows NT/2000 .NET/Redhat Linux
|
 |
Starting
using Control Panel
: |
July, 2001
|
 |
Control
Panel version : |
2000 Build 2 Sp1
|
 |
Control
Panel URL : |
[ hidden ]
|
 |
Saving
after started using
Control Panel : |
Too early to tell
|
 |
Increase
in client base : |
Still in testing/development stages, so too early to tell
|
 |
Satisfaction
level : |
Very
|
 |
Value
added package : |
Still in testing/development stages, so too early to tell
|
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| Top |
| |
| Survey
Number : 16 |
|
|
 |
Number
of servers : |
6
|
 |
Number
of hosted domains
: |
2500
|
 |
Server
configuration : |
Windows 2000 and Linux
|
 |
Starting
using Control Panel
: |
2002
|
 |
Control
Panel version : |
HC2002
|
 |
Control
Panel URL : |
domainname.com/admin
|
 |
Saving
after started using
Control Panel : |
Yes it has definately made the administration time a lot less. We have now been able to reduce a 30 minutes project to about 5 minutes per domain.
|
 |
Increase
in client base : |
We haven't had enough time to verify this.
|
 |
Satisfaction
level : |
Very satisfied. It allows resellers to create accounts in real-time and other tasks that would normally take hours to complete and would lessen the value to both our resellers and their customers.
|
 |
Value
added package : |
Definitely Yes.
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|
| Top |
| |
| Survey
Number : 15 |
|
|
 |
Number
of servers : |
4
|
 |
Number
of hosted domains
: |
500
|
 |
Server
configuration : |
p3 1ghz, 512mb
|
 |
Starting
using Control Panel
: |
March 2002
|
 |
Control
Panel version : |
hc2002
|
 |
Control
Panel URL : |
[ hidden ]
|
 |
Saving
after started using
Control Panel : |
It only takes 1min to setup a domain whereas it would have taken at least 10mins before.
|
 |
Increase
in client base : |
100-150%
|
 |
Satisfaction
level : |
Extremely, does everything its meant to and apart from a few bugs its great :-)
|
 |
Value
added package : |
[Not Provided]
|
|
| Top |
| |
| Survey
Number : 14 |
|
|
 |
Number
of servers : |
6 HC servers
|
 |
Number
of hosted domains
: |
2000
|
 |
Server
configuration : |
Pentium III 1.26Ghz 2 Gb Ram, Raid 1 with Raid 0 backup
|
 |
Starting
using Control Panel
: |
1999 or 2000 can't remember actual date
|
 |
Control
Panel version : |
4.2.1
|
 |
Control
Panel URL : |
domainname.com/admin
|
 |
Saving
after started using
Control Panel : |
Yes at least 50%
|
 |
Increase
in client base : |
Yes about 20%
|
 |
Satisfaction
level : |
Very good
|
 |
Value
added package : |
Yes
|
|
| Top |
| |
| Survey
Number : 13 |
|
|
 |
Number
of servers : |
3
|
 |
Number
of hosted domains
: |
147
|
 |
Server
configuration : |
Windows 2K Advanced Server
|
 |
Starting
using Control Panel
: |
February 2002
|
 |
Control
Panel version : |
2002
|
 |
Control
Panel URL : |
[ hidden ]
|
 |
Saving
after started using
Control Panel : |
Yes. We have now been able to reduce a 10-20 minute project to about 2-3 minutes per domain.
|
 |
Increase
in client base : |
Yes.
|
 |
Satisfaction
level : |
Excellent.
|
 |
Value
added package : |
Yes, Most definitely.
|
|
| Top |
| |
| Survey
Number : 12 |
|
|
 |
Number
of servers : |
27
|
 |
Number
of hosted domains
: |
67000
|
 |
Server
configuration : |
Win2k advanced
|
 |
Starting
using Control Panel
: |
4 months ago
|
 |
Control
Panel version : |
1.4.1
|
 |
Control
Panel URL : |
[ hidden ]
|
 |
Saving
after started using
Control Panel : |
As far as the w2k server, I would guess to say in the thousands for the time we would have spent developing a control panel and the time to enter all the customer infomation
|
 |
Increase
in client base : |
To early
|
 |
Satisfaction
level : |
I am very pleased with HC and the personal emails from Aziz, everyone has been helpfull in using this product. This is my first time with a windows server, I have a number of Linux servers and can't wait for that release.
|
 |
Value
added package : |
Yes
|
|
| Top |
| |
| Survey
Number : 11 |
|
|
 |
Number
of servers : |
1
|
 |
Number
of hosted domains
: |
Approx 40
|
 |
Server
configuration : |
IIS/NT 4.0
|
 |
Starting
using Control Panel
: |
A few months ago
|
 |
Control
Panel version : |
1.4
|
 |
Control
Panel URL : |
[Not Provided]
|
 |
Saving
after started using
Control Panel : |
Yes, how much is hard to say, but I would estimate it saves me about 5 hours/week.
|
 |
Increase
in client base : |
We are not using this as a marketing tool, just as a tool to save time.
|
 |
Satisfaction
level : |
Pretty satisfied. We've had problems with DNS and E-mail, but overall it works well and saves us time.
|
 |
Value
added package : |
[Not Provided]
|
|
| Top |
| |
| Survey
Number : 10 |
|
|
 |
Number
of servers : |
3
|
 |
Number
of hosted domains
: |
5
|
 |
Server
configuration : |
ibm win2k
|
 |
Starting
using Control Panel
: |
15 days ago
|
 |
Control
Panel version : |
Version 1.4.1 Release
|
 |
Control
Panel URL : |
64.239.61.7/advadmin
|
 |
Saving
after started using
Control Panel : |
yes
|
 |
Increase
in client base : |
[Not Provided]
|
 |
Satisfaction
level : |
its very good. but there is not enough help here and its so hard to learn about hc. we cant use email yet!
|
 |
Value
added package : |
yes
|
|
| Top |
| |
| Survey
Number : 9 |
|
|
 |
Number
of servers : |
1
|
 |
Number
of hosted domains
: |
200
|
 |
Server
configuration : |
SMX iSever Pro- Compaq Proliant ML530. Dual Xeon 800. RAID 5 Ultra 3 Disk Subsystem
|
 |
Starting
using Control Panel
: |
June 2000
|
 |
Control
Panel version : |
1.1
|
 |
Control
Panel URL : |
www.smxtech.net/admin
|
 |
Saving
after started using
Control Panel : |
Yes. Though we cannot put a figure to it!
|
 |
Increase
in client base : |
Not really.
|
 |
Satisfaction
level : |
This in combination with our iExplore Technology has allowed us to create a very uniqie hosting solution. Support is truley efficient and productivity is phenominal.
|
 |
Value
added package : |
Not Really.
|
|
| Top |
| |
| Survey
Number : 8 |
|
|
 |
Number
of servers : |
1
|
 |
Number
of hosted domains
: |
aprox 80 sites
|
 |
Server
configuration : |
windows 2000
|
 |
Starting
using Control Panel
: |
8 months
|
 |
Control
Panel version : |
1.3
|
 |
Control
Panel URL : |
[ hidden ]
|
 |
Saving
after started using
Control Panel : |
yes.. I add the sites and admin the server more fast using HC. and more easy :)
|
 |
Increase
in client base : |
I don't use this as marketing tool.. I offer it as a service to my customers :)
|
 |
Satisfaction
level : |
very very satisfied :)
|
 |
Value
added package : |
[Not Provided]
|
|
| Top |
| |
| Survey
Number : 7 |
| Submitted
By : |
[Not Disclosed]
|
Dated
: |
4/4/2000
|
|
 |
Number
of servers : |
1
|
 |
Number
of hosted domains
: |
about 50
|
 |
Server
configuration : |
win2k IIS5
|
 |
Starting
using Control Panel
: |
3 days ago
|
 |
Control
Panel version : |
[Not Provided]
|
 |
Control
Panel URL : |
[Not Provided]
|
 |
Saving
after started using
Control Panel : |
Yes it has definately made the administration time a lot less.
|
 |
Increase
in client base : |
We haven't had enough time to verify this.
|
 |
Satisfaction
level : |
Very satisfied! 5 thumbs up for the great helpdesk support
|
 |
Value
added package : |
Yes, HC makes life a lot easier!
|
|
| Top |
| |
| Survey
Number : 6 |
|
|
 |
Number
of servers : |
1
|
 |
Number
of hosted domains
: |
36 Now Moving Upto 400
|
 |
Server
configuration : |
Windows 2000 Adv Server
|
 |
Starting
using Control Panel
: |
August 2000
|
 |
Control
Panel version : |
1.1
|
 |
Control
Panel URL : |
http://webadmin.bucks.net/
|
 |
Saving
after started using
Control Panel : |
It is hard to say but we work on £65.00 per hour and a domain setup used to take 30 mins it now takes about 8!!!! thats a time saving to us.
|
 |
Increase
in client base : |
Unsure yet
|
 |
Satisfaction
level : |
Its very good!
|
 |
Value
added package : |
Yes we are going to advertise it now we have it fully running.
|
|
| Top |
| |
| Survey
Number : 5 |
|
|
 |
Number
of servers : |
1
|
 |
Number
of hosted domains
: |
at present 45 Newly installed
|
 |
Server
configuration : |
NT, IIs, SQL,Mailmax email/list/client ewb, Serv-u ftp
|
 |
Starting
using Control Panel
: |
this month
|
 |
Control
Panel version : |
1.1
|
 |
Control
Panel URL : |
http://www.biscards.com/cplogin.htm
|
 |
Saving
after started using
Control Panel : |
I will put this in a percent of time. It will cut support more than 50% and admin time should be about 1/4 of the time normally spent. As this is a new install we expect support time to drop farther once clients become acustome to the new interface
|
 |
Increase
in client base : |
as above 7 % in the first week
|
 |
Satisfaction
level : |
Very
|
 |
Value
added package : |
We are looking at this right now
|
|
| Top |
| |
| Survey
Number : 4 |
|
|
 |
Number
of servers : |
1 plus the HC client installed on a separate name
|
 |
Number
of hosted domains
: |
500
|
 |
Server
configuration : |
Windows 2000, IIS5, RAID5, 512MB RAM
|
 |
Starting
using Control Panel
: |
January, 2000
|
 |
Control
Panel version : |
HC 1.1 beta
|
 |
Control
Panel URL : |
we currently do not have a public interface for hc
|
 |
Saving
after started using
Control Panel : |
It definitely reduced admin by over 25% in setting up accounts from our existing automation scripts.
|
 |
Increase
in client base : |
We can not attribute any increase in client base to installing HC.
|
 |
Satisfaction
level : |
On a scale of 1 to 10 the HC gets a 7 in it's current state. Over the past yeat it has come a long way.
|
 |
Value
added package : |
Currently not.
|
|
| Top |
| |
| Survey
Number : 3 |
|
|
 |
Number
of servers : |
1 server for now
|
 |
Number
of hosted domains
: |
250
|
 |
Server
configuration : |
Windows NT 4.0
|
 |
Starting
using Control Panel
: |
4/2/2000
|
 |
Control
Panel version : |
1.0
|
 |
Control
Panel URL : |
http://atanet.net/webadmin/
|
 |
Saving
after started using
Control Panel : |
% 40 time saving
10 per hour per admin pers.
|
 |
Increase
in client base : |
Yes.
|
 |
Satisfaction
level : |
Very satisfied
|
 |
Value
added package : |
Yes.
|
|
| Top |
| |
| Survey
Number : 2 |
|
|
 |
Number
of servers : |
3 as of yesterday
|
 |
Number
of hosted domains
: |
1200
|
 |
Server
configuration : |
windows 2000
|
 |
Starting
using Control Panel
: |
eval in jan 2000, production in mar 2000
|
 |
Control
Panel version : |
1.0
|
 |
Control
Panel URL : |
don't want to give this out
|
 |
Saving
after started using
Control Panel : |
yes. I'd say monthly costs of 2 techs and atleast 50 man hours a month
|
 |
Increase
in client base : |
ABSOLUTELY! Doubled! We've relied strictly on word of mouth to grow our business and we initially put up a skeleton of your control panel with many features disabled. That alone received huge amounts of positive feedback and demand for more. We're still only using a few of your the features but they are enough to keep the clients extremely pleased and referrals are way up.
|
 |
Satisfaction
level : |
EXTREMELY! This remains one of the best tools around and I am eager to help your team in anyway possible
|
 |
Value
added package : |
I feel that the the added value HC brings is enormous. My clients no longer require a tech to do simple tasks such as creating email accounts or ODBC DSNs. I have yet to use the latest version but I believe the added functionality will be extremely beneficial. I have plenty of feedback I can leave but I have little time right now to type. Feel free to email me Neuman or Imran if you want more details or give me a call and we can talk sometime. Here's one thing. I removed references back to you in the control panel on my servers, though anyone looking at it will know. I have edited the version we're using extensively for our network and setup and it's great. I'd say I spent a week editing the controller since I first installed it and this compared to the 6 months of developer time it would have taken is well worth it. I also have plans for it down the road that I want to discuss with you at a later date. It's the logical fit for what I have planned.
|
|
| Top |
| |
| Survey
Number : 1 |
|
|
 |
Number
of servers : |
3
|
 |
Number
of hosted domains
: |
500
|
 |
Server
configuration : |
Windows 2000 Server
|
 |
Starting
using Control Panel
: |
V 1.0
|
 |
Control
Panel version : |
1.0b
|
 |
Control
Panel URL : |
http://www.domain.com/admin
|
 |
Saving
after started using
Control Panel : |
Yes.
Probably saves around $500/wk. in admin time.
|
 |
Increase
in client base : |
Yes. A control panel is required to provide a competitive hosting package. It is a highlight of our hosting packages.
|
 |
Satisfaction
level : |
Very satisfied. It allows resellers to create accounts in real-time and other tasks that would normally take hours to complete and would lessen the value to both our resellers and their customers.
|
 |
Value
added package : |
It has mostly freed up our time to provide enhanced customer service and support.
|
|
| Top |
| |